Who are we?

Gear4music was launched in 2003 and since then we’ve been providing instruments, equipment, and more to people like you. Our operation is provided for musicians by musicians.

On our site, you’ll find thousands of products for any level, from beginner to pro. Plus all the biggest brands at competitive prices, giving you the best deal possible.

We’ve got our own range of products too, providing you with premium gear at an affordable price. So – whoever you are – you’ll find equipment to suit your needs at a price to suit your pocket.

Where is Gear4music based?

Gear4music’s central hub is based in the historical city of York. This is where UK shipping is handled, as well as all customer service, marketing, purchasing, and much more.

There are also shipping hubs serving the whole of Europe. These are in Sweden, Spain, Ireland, and Germany.

We also have a development team based in Manchester, making sure your shopping experience is a smooth one.

Delivery options

We offer many delivery options, whatever your requirements may be. This includes super speedy next-day delivery, as well as other fast delivery options.

This is all made possible by our dedicated warehouse teams situated in hubs across the UK and Europe.

Whether you’re a bassist in Botswana or a trumpeter in Tuvalu; you need gear to make music. Because of this, we introduced worldwide delivery in 2017 to make our reach truly global.

Our warehouse in York

The Gear4music showroom

If you ever want to try out our gear for yourself, come to one of our showrooms. We have one in our hometown of York, attached to the delivery warehouse.

There are two rooms packed with guitars, a drum room, an orchestral room, tons of pianos, a PA and DJ room for live sound, and a studio equipment section.

And if you’re Swedish or German, there are showrooms in both your countries. So why not come on down and try some gear for music yourself?

Customer experience

As of 2021, we’ve had over 13.5 million unique customers – and that number continues to grow. Because of this, we always want to hear about your experience with us, whether good or bad.

And with 102,000+ customer reviews, Gear4music has gained a Trustpilot rating of 4.8 stars.

A big reason for this is our dedicated customer service team. In 2021 they handled 39,771 of your calls in one month! If you have questions or problems, they are always happy to help.

Guarantees and warranties

Sometimes purchases don’t work out – and that’s okay! We offer a 30-day money-back guarantee on all our products and will collect them for free within a 14-day window if they’re broken or incorrect.

Sometimes items break too, so our 3-year warranty will stop you from worrying about this. Just send it back to us and we’ll fix it and send it right back to you.

Plus, we offer an optional extended warranty. This lasts for up to 10 years, depending on the item. There are also many extra benefits to this scheme you can read about here.

Some more FAQs

Here are a few of our most frequently Googled questions:

Are guitars from Gear4music good?

You’ll find the usual Fender, Gibson, and other well-known guitar brands in our store. But did you know we make our own range of guitars too?

Whatever style, whatever colour, we’ve got something for you. Solid bodies, semi-hollows, and hollow-body guitars. There are acoustic guitars and folk instruments too!

All of our instruments are designed in-house with top features and unbeatable prices. So get shredding now on our electric guitar page and plucking away on our acoustic guitar page.

Are amps from Gear4music good?

As well as offering guitar amps from top brands, such as Boss, Marshall and Vox, we also offer our own, in-house range.

These combine innovative design with quality components to give you the best electric guitar sound possible.

Whether you’re looking for a practice amp or a fully-fledged stack, you’ll find the amp for you. And all at a brilliant price – check out our full guitar amp range now.